The Company

CSR, Quality, Environment

 

Corporate Social Responsibility

 

Isdefe bases all its policies, procedures and management actions on Corporate Social Responsibility (CSR) criteria, considering the impact its activities have on clients, the workforce, stakeholders, local communities, the environment and society in general. The company promotes and seeks to ensure that all these relationships respect the principles of CSR.

UN Global Compact

In 2009 Isdefe joined the United Nations Global Compact initiative. This is an international initiative that promotes companies’ commitment to abide, in their strategies and daily operations, by the ten basic principles of conduct and action in human rights, work, the environment and the fight against corruption. This initiative seeks, through the generation of global corporate citizenship, to reconcile the demands of civil society, the third sector, labor unions and educational institutions with the interests and processes of Business.

Isdefe is reviewing and redirecting all internal processes to practical CSR improvements so as to strengthen its commitment to quality, transparency and efficiency.

 

Quality



As part of its commitments to quality and excellence for its clients, Isdefe features a Quality System that is tailored to the requirements of the domestic as well as the international markets. This Quality Management System is the result of thoughtful reflection which has led to special plans, goals, actions and follow-up.

  • Company Registry Certificate renewed in accordance with the year 2000 UNE-EN ISO 9001 standard provided by AENOR.
  • Quality Systems Certificate renewed in accordance with the PECAL/AQAP 2110 standard provided by the DGAM (Office of Armament and Materiel) of the Defence Ministry.
  • ENAC (National Accreditation Agency) Certificate of Accreditation obtained as an Aerial Navigation Inspection Agency, in accordance with UNE-EN ISO/IEC 17020:2004 standard, dated July 3rd, 2009..
  • Ministry of Defence Security Accreditation.
  • NATO Security Accreditation.
  • Periodical system revisions.
    - Internal audits.
    - Satisfaction Surveys.
Bar Chart Warranty 2009 Quality survey (Evaluation out of 6)

 

Environmental commitment



As part of its social responsibility to the environment, Isdefe has implemented an Environmental Management System in accordance with the UNE-EN ISO 14001 standard certified by AENOR; through which it carries out a series of actions to separate and control waste, control consumption, spills and emissions, and collect and treat hazardous waste resulting from its activities, as well as from external and internal services.

The goals set out in recent years were met, with a significant reduction in the use of consumables and electricity. These objectives were achieved thanks to the responsibility and participation of Isdefe’s greatest asset: its people.

 

Employee Access

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